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Warranty

Please complete the form below to register for your 5 year warranty



Warranty conditions.

  • This warranty will be honoured by Decor Club who is the manufacturer’s representative in the Southern African region.
  • This warranty applies to the original purchaser and proof of purchase is required for all claims.
  • This laminate flooring is guaranteed for 5 years against fading from indirect sunlight, abnormal wear and stain.
  • The warranty covers the use of the floor for light indoor domestic use.
  • This warranty is pro-rated based on the years the floor has been installed. Only remaining years of the warranty will be honoured.
  • The warranty is for the replacement of the laminate flooring and not the labour.
  • The effected area should be greater then 3.2cm2.


The warranty does not cover:

  • The warranty does not include abuse or misuse of the flooring such as damage caused from spiked heel shoes, insufficient protection from furniture, pebbles, sand and other abrasives.
  • The warranty does not cover the use of the flooring for heavy commercial, outdoor, bathroom and kitchen use.
  • The warranty will be void if the DECOR CLUB installation instructions are not strictly adhered to and mechanical damage occurs.
  • Damage caused by incorrect cleaning methods.
  • The HDF section of the flooring is not included in the warranty as it is the customer’s responsibility to avoid excessive sources of moisture(e.g leaking pipes).
  • If the floor is not cared for as per the DECOR CLUB care instruction.

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